About Excellent Air

We Are Family—And So Are You

We are family-owned and family-operated. This means, as our customer, you become an extension of our family. What better way to start a relationship than with those who already care about you? While we have been in business in the Rochester, NY, area for 15 years, we bring more than 30 years of expertise to the heating and cooling industry. Our installers and technicians are experts and can provide emergency heating and cooling service 24/7.

Our Start

Excellent Air was officially born in May 2003, but our family experience in the heating and cooling industry runs deep. Together, father and son, Greg and Charlie,  bring over 35 years of knowledge to the business. Specializing in old-fashioned craftsmanship with today’s technology, Excellent Air works directly for homeowners in the community and provides superior customer service. We know that every customer, every situation is unique. So we work extremely hard to personalize your service.

We Provide “Walking on Air” Comfort

Our customers’ comfort is our top priority. So, when it comes to repairs, maintenance or installation, don’t count on us to do an “OK job.” We will arrive to do the best job. Remember, our service is in our name. When you call Excellent Air—that’s exactly what you get—excellent service. We always go the extra mile to be certain your home is perfectly comfortable. After all, isn’t that what family does?

Our areas of expertise include repair, maintenance and installation of:

  • Furnaces
  • Central air conditioning
  • Heat pumps
  • Ductless mini-split systems
  • Ductwork
  • Air purification
  • Humidifiers and dehumidifiers
  • Water heaters
  • Boilers
  • Generators

We Go Above and Beyond

Simply put: People are our passion. We pride ourselves in going beyond what is expected.

But there’s even more that sets us apart from the rest:

  • 5-Star reviews on Google, Home Advisor and Angie’s List
  • Better Business Bureau affiliated
  • Comfort Club savings plans
  • Satisfied customers. Check out our testimonials
  • Personal communication. We answer the phone—day or night!
  • Superior customer service and in-depth knowledge